Privacy Policy
In compliance with the Mexican Law on Protection of Personal Data in Possession of Individuals, Costa Maya Shore Excursions Limited known under the commercial name of Next Experience Travel, located at Av. Sayil MZA 11 LT 71 D102 A SUP MZA 4, in Cancun, Benito Juarez, Quintana Roo, Mexico; informs you it is the entity responsible of the use and protection of your personal data.
This privacy policy is also part of the websites https://costamayashoreexcursions.com, http://www.shorexexcursions.com and https://costamayashoreexcursions.com
www.nextexperience.com.mx respects your privacy and are committed to protecting it through our compliance with this policy.
Next Experience Travel offers an internet-based service through its website www.nextexperience.com.mx ( the ¨Website¨).
This policy describes the types of information we may collect from you or that you may provide when you visit the Website, and our practices for collecting, using, maintaining, protecting, and disclosing that information.
Use of your personal information
Next Experience Travel collects and uses your personal information to operate the Website and deliver the services you have requested. Next Experience Travel may also use your identifiable information to inform you of other products or services available from Next Experience Travel and its affiliates. Next Experience Travel does not sell, rent or lease its customer lists to third parties.
We may also your information to contact you about our own, our affiliates’ and third-parties’ goods and services that may be of interest to you. If you do not want us to use your information in this way, please let us know when filling up the Details Form we send you or send us an email at hola@nextexperience.com.mx
Next Experience Travel may keep track of the websites and pages our users visit within www.nextexperience.com.mx in order to determine what services are the most popular. This data is used to deliver customized content and advertising within the Site to customers whose behavior indicates that they are interested in a particular subject area.
We will not publish or sublicense your photographic images without your prior consent.
Personal Information we collect
In order to provide our services we require the following information from our guests: Name, phone number, age, cruise ship or hotel information and email address. Next Experience Travel does not request any sensible personal information.
This policy applies to information we collect:
On this Website. In email, text, and other electronic messages between you and this Website. Through mobile and desktop applications you download from this Website, if available, which provide dedicated non-browser-based interaction between you and this Website. When you interact with our advertising and applications on third-party websites and services, if those applications or advertising include links to this policy.
It does not apply to information collected by us offline or through any other means, including on any other website operated by our team or any third party; including through any application or content (including advertising) that may link to or be accessible from or on the Website.
We will not publish or sublicense your photographic images without your prior consent.
Children Under Eighteen (18)
Our Website is not intended for children under 18 years of age. If you are under 18, do not use or provide any information on this Website or through any of its features/register/schedule on the Website, make any purchases through the Website, use any of the interactive features of this Website or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use. If we are aware we have collected or received personal information from a child under 18 without verification of parental consent, we will delete that information. If you believe we might have any information from a child under 18, please contact us at hola@nextexperience.com.mx
Access, Rectification, Cancellation and Opposition
You have the right to know what personal data about you is in our possession and what we use it for (Access). You also have the right to request your personal information to be updated or modified in case it is incomplete or inaccurate (Rectification); to request that we remove it from our database if you consider our use of it is inappropriate (Cancellation); and to request that we do not use it for any specific purpose (Opposition). These rights are known as ARCO.
To exercise any of your ARCO rights you only need to send us an email requesting it to hola@nextexperience.com.mx. Your email must contain your name or any other information that allows us to locate your personal information in our database, and indicate how you want to be contacted to notify you when your request has been processed. We will process your request and notify you the outcome in no more than five (5) business days.
You can revoke your approval for the use of your personal information
You can revoke your approval for the use of your personal information in our possession, however, there may be cases when we are required by Law to maintain specific information about our clients. In these cases, we would not be able to fulfill your request immediately.
There may also be cases when we will be forced to cancel any services or terminate our relationship with you in order to fulfill your request.
To revoke your approval for the use of your personal information in our possession, send us your request by email to hola@nextexperience.com.mx . Your email must contain your name or any other information that allows us to locate your personal information in our database, and also indicate how you want to be contacted to notify you when your request has been processed. We’ll process your request and notify you the outcome in no more than five (5) business days.
Transfers of Information to Third Parties
Next Experience Travel does not transfer, sell or provide personal information to any third parties. Your personal information is used only to provide the services you contract from us.
Disclosure of Your Information
Next Experience Travel will disclose your personal information without notice only if required to do so by Law or in the good faith belief that such action is necessary to:
(a) Conform to the edicts of the Law or comply with legal process served on Next Experience Travel or the Website;
(b) Protect and defend the rights or property of Next Experience Travel and
(c) Act under exigent circumstances to protect the personal safety of users and clients of Next Experience Travel services and/or the Website, or the public.
Use of Cookies on Our Websites
This Website may use cookies to personalize your online experience. You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. Some content or applications, including advertisements, on the Website are served by third-parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our website.
The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.
Data Security
Next Experience Travel secures your personal information from unauthorized access or disclosure. When personal information (such as PayPal and credit card numbers) is transmitted to other websites, it is protected through the use of encryption, such as SSL or Secure Sockets Layer protocol.
The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.
However, the transmission of information via internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.
Changes to this Privacy Notice
This privacy policy can be updated or modified to comply with legal requirements, to be adapted to our needs, because we change our business model, offer new products or services, or for other reasons.
Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using this Website, you agree to this privacy policy. This policy may change from time to time. Your continued use of this Website after we make changes is deemed to be acceptance of those changes.
Next Experience Travel encourages you to check the policy periodically for updates.
Contact Information
For further details about your ARCO rights you can contact us directly at hola@nextexperience.com.mx or call us at: +52 998 385 3854
Av. Sayil MZA 11 LT 71 D102 A SUP MZA 4, CP. 77500 Cancun, Mexico